Terms of Service Agreement
This document represents the terms and agreement between you and Jamaica Volunteer Programs. When you apply for any of the services below, you are agreeing to accept the terms of services stated.
Please read the Terms and Conditions of Jamaica Volunteer Programs carefully before submitting your online booking form. By clicking on the box beside the words ‘I have read and agree to the JVP legal terms and conditions’ and agreeing to them in the online booking application form, you agree to the following terms and conditions.
We offer the following Services
- Airport pick up and transfer to accommodation
- Daily breakfast and dinner
- Orientation on arrival
- Internet access
- Pre -Arrival Assistance
- In country support
- Optional tours
The Application Process consist of three steps
Step 1 – Complete an online application form and accept our Terms & Conditions
Step 2 – One of our Program Advisors will contact you to discuss your interests, skills, expertise, and to determine if the program you selected is best suited. During this call we want to answer question you may have.
Step 3 – Once your application is submitted and accepted your NON- REFUNDABLE program fee of US$100.00 become due. This payment is needed to secure your spot and to allow you to start the documentation process.
Along with your program fee, we encourage you to pay the balance in full or pay the rest in no more than three installments. ALL CONFIRMED GROUPS/INDIVIDUALS MUST COMPLETE PAYMENTS AT LEAST 60 DAYS IN ADVANCE: OTHER PAYMENT SCHEDULE MAY APPLY. When payments are received, you’ll be sent confirmation messages by email.
It is a requirement that all travelers are covered by a comprehensive travel insurance policy and you will not be able to commence your trip until we have proof of your coverage. We work with insurance providers who can cover Jamaica Volunteer Programs volunteers. For details visit http://yourtravelmedicalinsurance.com/international-medical-insurance/ . You do not have to accept this option as you can provide your own policy.
Cancellation and Refund Policy
- Cancellations in writing must be done 60 Days PRIOR TO ARRIVAL
- Request for cancellation must be made in writing and refunds or prorated amounts will be made after 30 days.
- Your Program Fee of US$100.00 is NON- REFUNDABLE
- All cancellation before 60 days will attract a 20% processing fee
- NO REFUND for cancelled packages after 60 days but on written request packages can be used at a later date subject to availability of spaces.
N. B. REFUNDS ARE NOT PAYABLE FOR ANY UNUSED PORTION OF A PACKAGE. THIS MEANS ACCOMMODATION, MEALS, TOURS, AND TRANSFERS NOT UTILIZED:
Transfer of payment to another person: If you are unable to travel and can find another person to take your spot we will allow you to transfer all the payment to this new traveler. A transfer fee of $30.00 may apply.
A deposit of US30.00 is required for each person in a room. This will be held for any damages or loss of items from rooms. Deposit is refunded at departure. This amount can be adjusted and reduced for groups.
Adjustments to Reservations:
Request for changes to confirmed reservations must be made in writing. Changes will be accommodated subject to availability. Smokey Manor Guest House cannot guarantee confirmation of any change request. Charges and fees may apply.
Arrival & Departure Times:
Check-In time is 2: pm: Check out 12:30pm: There may be flexibility in this depending on prior arrangements and subsequent bookings:
Use of Photos, testimonials and Written content by Volunteers
By accepting the terms and conditions of this document you agree that Jamaica Volunteer programs will use your photos, videos, written stories and content on their website or partner’s website.
Traveling to a developing country to volunteer carries risks and by signing this agreement you accept these risks while temporarily living in Jamaica
Jamaica Volunteer programs registered as Smokey Manor will not be held liable for any loss or harm the volunteer or associates may suffer, including but not limited to loss caused directly or indirectly by any of the following:
- Personal injury
- Emotional injury
- Illness or disease
- Damage to or loss of property;
- War or terrorism
Jamaica Volunteer Programs will terminate this project contract for the following:
- If you are caught using drugs including Jamaican Ganja
- Involvement in any illegal activity
- We discover that you gave false information
- You leave the project of your own accord before the termination date
- You are convicted of a criminal offence
- Sexual misconduct
No refund will be given if any of the above offence is committed
These terms are governed by the laws of Jamaica